In reflection, more user testing, especially with the finalised user interface, could have been conducted to ensure that the revised interface was less conducive to mistakes, could facilitate increased error recovery, increase clarity, and validate the idea that the touch screen was a better choice over physical buttons. With this testing, parts of the user flow could be further improved or validated, including aspects of content designs, decision trees, and button placement.
In terms of expanding the current functionality of the device, there are also a number of things to be addressed. Feasibility, device ownership dynamics, and mass-market loading techniques, among many others, must be fleshed out before this product can reach the market. For example, loading techniques such as pre-filled "wheels" that could be loaded like a cartridge by a pharmacist must be explored if this is to be used in any sort of mass-market setting. Ownership dynamics must also be explored: is this a device that a patient would rent from a hospital, pharmacy, or buy outright? Would this be paid for by insurance, and what motives are there for insurers to pay for such a device? Other not-so-obvious things such as how the device would be cleaned between different patients must also be explored, along with managing critical reception from medical professionals and administrative bodies such as the FDA– especially since this device is built to work with controlled substances.
As this is a proof-of-concept and not yet a production-ready, FDA-approved device, some of these limitations are understandable. However, this project is valuable more broadly in exploring and attempting to address these issues around outpatient opioid use (and the root causes of abuse), education, and dispensing practices.
Since this project was concluded, this project has registered as a University of Washington CoMotion Invention (#48371) and a company (Recap Medical, est. 2019) has been founded by our advisor for further development of the product in this problem space.